General Conditions of Use, Terms of Sale and Legal Notice

Legal Notice

 

Publisher Identification

Altermap

11 rue de la Bondonnière

37000 Tours

France

E-mail : communication@ou-vivre.fr

N°SIRET : 798 189 346 00033

APE code : 7112B

 

Publication Director

« Au sens de l’article 93-2 de la loi n°82-652 du 29 juillet 1982. »

Mister François LAVESSIERE, company manager.

 

Hosting provider

Website :

OVH

2 rue Kellermann

59100 Roubaix

France

APE code : 2620Z

Application :

Hetzner Online GmbH

Industriestr. 25

91710 Gunzenhausen

Allemagne

 

Processing of personal data

In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to IT, files and freedoms, you have the right to access, modify, rectify and delete your data. To request a modification, rectification or deletion of your data, simply send a letter electronically or by post to Altermap, providing proof of your identity.

General Conditions of Use (GCU)

Subject

The purpose of these “general conditions of use” is to provide a legal framework for the use of  Où-vivre website, https:/ou-vivre.fr/ and its services. This contract is concluded between website Publisher ( manager of the website) and User (any natural or legal person wishing to access the website and its services).

The general conditions of use must be accepted by any User, and their access to the website constitutes acceptance of these conditions.

The GCU concern both unregistered users, registered in basic version and registered in premium version.

 

Legal Notice

Où vivre website is published by ALTERMAP, SARL company with capital of €5,000, whose head office is located at 11 rue de la Bondonnière, 37000 Tours.

 

Access to services

Où Vivre application has a basic version and a premium version intended for individuals and professionals wishing to access more features. The list of services and data accessible in basic and premium versions is available here : https://ou-vivre.fr/en-gb/premium-features

Any User with internet access can access the website free of charge and from anywhere. The costs incurred by  User to access it (internet connection, computer equipment, etc.) are not Publisher responsibility .

The website and its various services may be interrupted or suspended by the Publisher, especially during maintenance, without obligation to give notice or provide justification.

User responsability

User is responsible for the risks associated with the use of his login ID and password. User’s password must remain secret. In the event of password disclosure, Publisher declines all responsability. User assumes full responsibility for their use of information and content of Où vivre website. Any use of service by the User directly or indirectly resulting in damage must be subject to compensation for the benefit of the website.

 

Publisher responsability

Publisher cannot be held responsible for any server or network dysfunction. Also, website cannot be held responsible in a force majeure event or a unpredictable and insurmountable act of a third party. Où-vivre website undertakes to implement all necessary means to guarantee security and confidentiality of data. However, it does not provide a guarantee of total security. Publisher reserves the right to disclaim the reliability of sources.

Publisher cannot be held responsible for availability and quality of data source, nor for the use made of maps.

 

Copyright

Contents of Où-vivre website (logos, texts, graphic elements, videos, etc.) are protected by copyright, under the Code de la propriété intellectuelle. User must obtain authorization from website Publisher before any reproduction, copy or publication of this various content. These can be used by users for private purposes; all commercial use is regulated (contact us).

 

Personal data

User must provide personal information to register on the website. The User’s electronic address (e-mail)  may in particular be used by Où vivre website for communication of various information and account management. Où vivre guarantees respect for User’s privacy, in accordance with Law No. 78-17 of January 6, 1978 relating to IT, files and freedoms. For more details, go to the website’s privacy policy and cookie statement pages.

Under articles 39 and 40 of the january 6, 1978 law, User has the right to access, rectify, delete and oppose their personal data. User exercises this right via :

  • Their personal space of the website ;
  • A contact form ;
  • An e-mail to communication@ou-vivre.fr ;
  • A mail to 11 rue de la Bondonnière, 37000 Tours.

 

Hyperlinks

Publisher of Où-vivre cannot be held responsible for domains to which hypertext links on the website lead. He has no control over these links.

A third party can create a link to a page of Où-vivre website without express authorization from Publisher.

 

Newsletter

User can subscribe to the newsletter for free by checking a box when registering.

By subscribing to the mailing list, you agree to receive emails informing you of website activities https:/ou-vivre.fr/.

 

General Conditions of Use evolution

Ou-vivre website reserves the right to modify clauses of these general conditions of use at any time and without justification.

 

Contract period

Duration of this contract is undifined. The contract produces its effects with regard to the User from the start of use of the service.

 

Applicable law and competent jurisdiction

This contract is under French legislation.

In the event of a dispute not resolved amicably between the User and the Publisher, the courts of Tours have jurisdiction to settle the dispute.

Terms of sale (ToS)

 

Application

Not subscribed to the application

Browsing Où Vivre application is free, but only part of data is accessible

 

Suscribers to the application

Subscription to the premium account is paid. It provides access to all features and data. Payment can be made by credit card via secure online payment provided by STRIPE.

Payment service provider STRIPE has PCI DSS Level 1 certification, which is the highest on the market. Consequently, Où Vivre does not have access to the premium member’s bank card number and their details never circulate unencrypted on the network.

Several types of subscriptions are proposed :

 

Individuals (non-commercial use)

Monthly subscription

 

20€ all tax included

Annual subscription

 

200€ all tax included

Subscription with partner code

 

-5€ the first month all tax included

 

Professional (commercial use: real estate agency, etc.)

 

Monthly subscription

 

50€ excluding taxes

Annual subscription

 

500€ excluding taxes

“Group” subscription with partner code

 

-25€ the first month excluding taxes

 

Renewal is automatic and without obligation.

Premium User can access their invoice history in their personal space.

 

Right to withdrawal

In accordance with articles L.121-20 and the Code de la Consommation, customer has a period of 14 days to exercise his right of withdrawal from the contract signaature.

If this right is used, the Publisher reimburses the customer within a maximum of thirty days.

 

Termination of subscription

Termination occurs before the anniversary date of the subscription and takes effect on the day of the subscription.

Publisher reserves the right, at its discretion, to terminate your access to the premium data of Où Vivre application with or without notice in the event of non-compliance with the rules of use mentioned in this document.

 

Limits of use in individual premium version

Subscribing to individual premium service provides access to all premium data within the limits of private use. If the Publisher considers that the use exceeds private use (number of hours, number of connections and number of different IPs), Publisher reserves the right to direct you towards a professional premium version subscription.

 

Right of use and distribution – Right of access to online data

Each subscriber has an ID and a password which are reserved and personal for them, to access a unique user account allocated to a natural person or an organization (legal entity). It is imperative to keep this data strictly confidential and not to disclose it to third parties.

 

Subscriber undertakes not to reproduce by any means or form whatsoever, all or part of the premium data of Où Vivre application, with the exception of copies for personal use or as part of the activity in an organization (real estate, territories, associations, etc.) only if a premium subscription has been taken out.

It is strictly prohibited to network and broadcast for commercial or professional purposes, or to market this content in any form to third parties, except by prior agreement with the Publisher.

Publisher reserves the right to take actions such as immediate interruption and without possible compensation of the subscription, or even legal action, against the premium member in the event of distribution of the ID and the password access to third parties and/or in the event of violation of article L.111-1 of the code de la propriété intellectuelle.

 

Deletion/termination of a premium account

Any subscription started is payable in full and cannot under any circumstances be canceled or refunded during the period, even if your account is deleted for non-compliance with the rules.

 

Divisibility and completeness

Unless otherwise stated in this document, this agreement presents the entire contract between you and the Publisher. If any part of these terms is found to be inapplicable or invalid, applicable law should be applied to best interpret the original intentions of the parties, and other conditions mentioned in this document will remain in force.

Conditions générales de vente (CGV)

 

Application

Non abonné à l’application

La navigation sur l’application Où Vivre est gratuite, mais seulement une partie des données est accessible.

 

Abonné à l’application

La souscription au compte premium est payante. Elle permet d’accéder à toutes les données de l’application. Le paiement peut être réalisé par carte bancaire via un paiement sécurisé en ligne assuré par STRIPE.

Le prestataire de services de paiement STRIPE possède la certification PCI DSS de niveau 1, qui est la plus haute sur le marché. Par conséquent, Où Vivre n’a pas accès au numéro de carte bancaire du membre premium et les coordonnées de celle-ci ne circulent jamais en clair sur le réseau.

Plusieurs types d’abonnements sont proposés :

 

Particuliers (usage non commercial)

Abonnement mensuel

 

20€TTC

Abonnement annuel

 

200€TTC

Abonnement partenaire avec code partenaire

 

-5€ TTC sur le premier mois

 

Professionnel (usage commercial : agence immobilière, etc)

 

Abonnement mensuel

 

50€HT

Abonnement annuel

 

500€HT

Abonnement « groupe » avec code partenaire

 

-25€HT le premier mois

 

Le renouvellement est automatique et sans engagement.

L’Utilisateur premium peut accéder à l’historique de ses factures sur son espace personnel.

 

Right to retract

Conformément aux dispositions des articles L.121-20 et suivants du Code de la Consommation, le client dispose d’un délai de 14 jours afin d’exercer son droit de rétractation à partir de la conclusion du contrat.

If this right is used, the Publisher reimburses the customer within a maximum of thirty days.

 

Termination of subscription

Termination occurs before the anniversary date of the subscription and takes effect on the day of the subscription.

Publisher reserves the right, at its discretion, to terminate your access to the premium data of Où Vivre application with or without notice in the event of non-compliance with the rules of use mentioned in this document.

 

Limits of use in individual premium version

Subscribing to individual premium service provides access to all premium data within the limits of private use. If the Publisher considers that the use exceeds private use (number of hours, number of connections and number of different IPs), Publisher reserves the right to direct you towards a professional premium version subscription.

 

Right of use and distribution – Right of access to online data

Each subscriber has an ID and a password which are reserved and personal for them, to access a unique user account allocated to a natural person or an organization (legal entity). It is imperative to keep this data strictly confidential and not to disclose it to third parties.

 

Subscriber undertakes not to reproduce by any means or form whatsoever, all or part of the premium data of Où Vivre application, with the exception of copies for personal use or as part of the activity in an organization (real estate, territories, associations, etc.) only if a premium subscription has been taken out.

It is strictly prohibited to network and broadcast for commercial or professional purposes, or to market this content in any form to third parties, except by prior agreement with the Publisher.

Publisher reserves the right to take actions such as immediate interruption and without possible compensation of the subscription, or even legal action, against the premium member in the event of distribution of the ID and the password access to third parties and/or in the event of violation of article L.111-1 of the code de la propriété intellectuelle.

 

Deletion/termination of a premium account

Any subscription started is payable in full and cannot under any circumstances be canceled or refunded during the period, even if your account is deleted for non-compliance with the rules.

 

Divisibility and completeness

Unless otherwise stated in this document, this agreement presents the entire contract between you and the Publisher. If any part of these terms is found to be inapplicable or invalid, applicable law should be applied to best interpret the original intentions of the parties, and other conditions mentioned in this document will remain in force.